Manager of Tenant Services

• responsible for the overall operation of the Tenant Services division
• responsible for the supervision of staff related to Tenant Services and the Corporation's responsibilities as a Satellite Office of the Durham Access to Social Housing (DASH)
• reports directly to the General Manager

Tenant Placement

• filling vacancies for subsidized and market rent units
• scheduling of unit viewings for potential tenants
• responding to inquiries for rental accommodation

Rent Assessment

• conducting annual income and asset reviews for all tenants who receive RGI assistance
• issuing Notices of Rent Increase as approved by the Board of Directors
• maintaining the centralized waiting list for Durham Access to Social Housing and responding to inquiries regarding placement on the list
• calculating rental charges in response to a change in income, assets, or unit occupancy for all tenants who receive RGI assistance