Housing Operations

The Housing Operations division is responsible for:

  • the inspection and maintenance of properties, including buildings, equipment, grounds and individual units
  • the preparation and monitoring of operating and capital budgets
  • monitoring the work of contractors
  • the response to and investigation of resident concerns, i.e. noise complaints, tenant charge backs for damages and parking issues

Team Members

Property Managers

  • manage all aspects of assigned portfolio as outlined in Division Overview
  • supervision of site staff
  • resident contact at Head Office
  • on-call duty on a rotational basis providing emergency coverage 24 hours day

Maintenance Person

  • completes maintenance at all Corporation sites as directed by Property Managers
  • provides training for site staff
  • oversees practical testing of potential new hires

Superintendents

  • the Corporation’s on-site representatives
  • investigate requests for repair and complete, provided request is within scope of their duties
  • or forward to the attention of the appropriate Property Manager
  • responsible for general maintenance and upkeep of site
  • resident liaison
  • show units to prospective tenants
  • monitor common room functions
  • monitor contractors on-site