The Housing Operations division is responsible for:
- the inspection and maintenance of properties, including buildings, equipment, grounds and individual units
- the preparation and monitoring of operating and capital budgets
- monitoring the work of contractors
- the response to and investigation of resident concerns, i.e. noise complaints, tenant charge backs for damages and parking issues
Team Members
Manager, Housing Operations
- responsible for the overall operation of the Housing Operations division
- responsible for the supervision of staff related to Housing Operations
- reports directly to the General Manager
- on-call duty on a rotational basis providing emergency coverage 24 hours a day
Property Managers
- manage all aspects of assigned portfolio as outlined in Division Overview
- supervision of site staff
- resident contact at Head Office
- on-call duty on a rotational basis providing emergency coverage 24 hours day
Maintenance Person
- completes maintenance at all Corporation sites as directed by Property Managers
- provides training for site staff
- oversees practical testing of potential new hires
Superintendents
- the Corporation’s on-site representatives
- investigate requests for repair and complete, provided request is within scope of their duties
- or forward to the attention of the appropriate Property Manager
- responsible for general maintenance and upkeep of site
- resident liaison
- show units to prospective tenants
- monitor common room functions
- monitor contractors on-site